Title "Digital Literacy" above a pie chart showing participats were 32% Digital Immigrants, 56% mixed Digital Immigrant/ Native and 12% Digital Native

AI Notice

Understanding user perceptions of AI Notice

My role

This was a generative research project led by a senior researcher whom I supported. I conducted interviews with users regarding their perceptions of AI Notice.

User Interviews, Data Analysis, Insight Presentations

 

Results

Over 3 weeks, I completed a number of interviews with users and synthesised the data in a shared analysis space. I generated insights on the data and gave recommendations to the UX Design teams delivered in a concise presentation.

Business Impact

The insights I generated as part of this research study informed updates to the company design guidelines which will have a direct impact on all SAP tools.

Results under NDA

Reflection

I loved learning about user perceptions regarding AI Notice as the results surprised me deeply. I hope to drive the next round of evaluative research once the design team has brought my insights into the company’s AI tools.